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At the internationally renowned cooktop extractor system company BORA I was responsible for initiating a holistic design system to tie together the community, transparently centralize the knowledge and formalize the craft behind BORA’s digital design decisions.

*In this case study when I write ”the service“ then I mean the design system I was responsible to establish.

1/5 – Hypothesis

Design decisions at BORA happen in silos and the design community (un/willingly) ignores globally intended brand/product/technical guidelines.

2/5 – Research

To be able to act, I gathered a deep understanding of the people, tools, technologies and processes involved, whereby I discovered friction in the following areas:

*The subsequent areas are ordered alphabetically, so that their importance remains unbiased.